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Customer Reviews of O’Brien Garage Doors – Seattle

These are just a few examples of what our customers had to say about O’Brien Garage Doors – Seattle. These are real reviews from real customers posted on various review websites.
We have been proudly serving our customers for over thirty years and are dedicated to providing them with friendly, honest service.

From 41 reviews
Robert Rawlings

Jeremy arrived on time and after operating the doors (2 single doors) he quickly found the source of the squeak,; He lubed the rollers, pulleys and tightened the track. The doors operate like new again. Money well spent.

Response from business owner

Thank you so very much Mr. Rawlings for taking the time to come and leave kind words regarding your recent service with Jeremy! It was such a pleasure performing your tune ups for you. We very much appreciate your business and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

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Charlotte Lamers

After being educated on numerous things garage door related, I was given options as to what work I wanted to have performed. Work was completed in less time than we thought. Definitely recommend them.

Response from business owner

Thank you so very much Charlotte for taking the time to come and provide kind words regarding your service with us! We very much value your time and business and it was such a pleasure working with you! We hope that you have a wonderful weekend, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.

via Google
Michael Hartzell

Jeremy did a great job with the initial review of the garage door and was friendly and very informative of what to watch for and possibly prevent painful garage door moments. Very good.

Response from business owner

Thank you very much Michael for taking the time to come and leave kind words regarding your experience with us last month! It was a pleasure doing your tune up for you! We hope that you have a wonderful weekend and look forward to working with you for years to come! Warm Regards, O'Brien Staff.

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Bruce Friedman

Tyler did a great job and was super helpful and friendly!

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Lynne H

Tyler was great, has outstanding customer service skills he did an excellent job and yes I would recommend your company. In fact feel free to use me as a reference.

Charlene Murray

After getting an errant roller back in it's track, Tyler cleaned and lubricated all moving parts so my door works like new. He was very thorough and polite, explaining how my door works, which I have to operate manually. Great job.

Response from business owner

Thank you very much Charlene for taking the time to come and provide kind words on your recent experience with Tyler! It has been such a pleasure working with you the last couple times and we hope to continue to be your garage door company of choice for many years to come! Regards, O'Brien Staff.

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Nara Rello

Had to have my garage motor replaced and they did it fast. Very reliable company. They let you know when the specialist is on it’s way.

Response from business owner

Thank very kindly Nara for your kind positive words regarding your experience with us! It was such a pleasure installing your opener. We value your time and your business and look forward to working with you in the future! Regards, O'Brien Staff.

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Kimberly Ryker

There service was amazing, prompt and above reproach.

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Arlene Vollmer

Came right on time, explained what needed tobe done and why and did it.

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Cheryl Wilkings

Very pleasant and professional to work with thank you!

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ayeitsannika

Jeremy was awesome! Courteous, friendly and fast service! Definitely recommend Jeremy/O’Brien Garage Doors!

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David Covolesky

They were able to give us an appointment quickly and fixed our problem door in record time! thanks~

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Jennifer Larson

The technician was timely, knowledgeable and efficient and explained everything completely.

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Elizabeth M

I needed the work done immediately so I could have a locked garage before night. I was not charged extra for an emergency visit.

Scott B

The installers were on time and very efficient in getting the job done last weekend. So far the openers work fine.

Mike Strasik

Jeremy and his partner installed new garage door opener on a larger custom size door. Both very professional and efficient, came on time, and finished very quickly. Job well done!

Response from business owner

Thank you very much Mr. Strasik for your kind words! It was a pleasure getting your garage door opener all installed for you and we look forward to working with you in the years to come! Regards, O'Brien Staff.

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Karen Hanken

I loved that he took the time to educate us about our garage door and how to properly maintain it. And while he was educating us about our garage door, he also gave us some great maintenance tips for our water heater....as a first-time home…

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Response from business owner

Thank you so very much Karen for taking the time to provide such kind words on your recent experience with our technician! It always makes our day to know that our technicians are able to assist our customers and make them very happy! Thank you for your business and for your time and we look forward to working with you in the years to come! Regards, O'Brien Staff.

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Jim B

Your technician did a great job! He was on time, very knowledgeable and informative about our garage door! Very professional and polite! We'll definitely be doing business with you in the future And we'll share with family and friends! …

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Alisa Becker

The technician was very knowledgeable and polite! He did a great job and we'll definitely be using their service in the future! And they were on time! Great company!

Response from business owner

Thank you very much Alisa for your kind words regarding your recent experience! It was a pleasure performing your tune up for you and we look forward to working with you in the years to come! Regards, O'Brien Staff.

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Robert W

Service tech was fast & efficient and solved our door problems. Very happy with the service.

Annie Bratz

Very happy with our service call, friendly, fast and very helpful, and seemed reasonable with cost.

Response from business owner

Thank you very kindly Annie for your taking the time to leave positive feedback on your recent experience! It was a pleasure working with you! Regards, O'Brien Staff.

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Kathy F

Arrived right on time and fixed the door quickly. Price was reasonable too!

Dan R

Jeremy was real nice and personable. Will use obriens again if i need service.

Bradley Eyford

Great job!! The installer new his stuff, the price was fair and I love my new door!!

Response from business owner

Bradley, thank you very much for your kind feedback! We truly appreciate it and it was a pleasure working with you! Regards, O'Brien Staff.

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Bereket A

Great service by Jeremy and knowledgeable.

Response from business owner

Thank you Bereket! Regards, O'Brien Staff

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Ed

Jeremy did an outstanding job replacing three garage doors and two openers.

Lynda

Second time I have used O'Brien Garage Door service. Both times I was impressed with consistently outstanding Customer Service and the Professional Technician's performance. I will definitely consider O'Brien's my "go to" company for …

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Crystal C

Very efficient and gave detailed information about the service and product I otherwise wouldn't have known.

Response from business owner

Crystal, thank you for your feedback on your experience with our technician! Regards, O'Brien Staff

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Clarence

Could not of had a better experience. Jeremy did a great job.

Chris

O'Brien did an excellent job on my garage door and also informed me of all the places on the door that I should lubricate every 6 months. Thank you. Chris

George Ockwell

Tech Jeremy arrived promptly, fully explained the issues he found and completed the recommended repairs and maintenance in a timely fashion.

Response from business owner

George, thank you very kindly for taking the time to provide feedback on your recent experience with our technician! It was a pleasure working with you! Regards, O'Brien Staff

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Steve N

Chris was very professional and knowledgeable

Steven Neufeld

Chris did a great job and was veryprofessional

Response from business owner

Steven, thank you kindly for your feedback! Regards, O'Brien Staff

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Natalie L

Chris came out to repair my door. He was very friendly and pleasant. I really appreciated his service and will definitely use O'Brien in the future.

Dave S

We are pleased with the service. Your repairman was helpful and friendly! We will recommend your company to our friends and family.

Thank you

Jerry

The service was fast friendly and reasonable. I would recommend it to anyone in need of door service.

Marianne

He was very helpful and took care of our garage door problem quickly.

Tammy Brown

Our garage door spring broke tonight and we called O'Brien at 5pm. They were to our home by 6:30 and Jim replaced the spring. The customer service rep Kyle was polite and the technician Jim as well. They were pretty on par with pricing …

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Response from business owner

Tammy, thank you kindly for taking the extra time to provide your positive feedback on your experience with our technician and our company! We value your business and look forward to working with you in the future! Regards, O'Brien Staff

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Dan Miller

Installer Jeremy did an outstanding job for us. Professional, friendly and quick. Job well done.

Response from business owner

Dan, thank you very much for your feedback on your experience. It was a pleasure installing your door for you and we look forward to working with you in the future! Regards, O'Brien Staff

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Skyler Wave

Really great service from this company. Called them and they had someone out within a couple of hours. Their worker, Ernesto, was very knowledgeable, helpful, forthright.

This is a good company that provides good service.

Response from business owner

Skyler, thank you very much for taking the extra time to leave positive feedback on our company. We truly appreciate your business and look forward to working with you in the future! Regards, O'Brien Staff

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Julie R.

O'Brien Garage Doors is awesome. My torsion spring broke last night. I didn't realize I could not manually operate my door. I called around 6am and someone was at my house by 8:15am and finished by 9:07am. Incredible service, with a …

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Response from business owner

Julie, thank you very much for taking the extra time to come and leave such kind words! We truly value your business, time and appreciation! It is customers like you that make us proud to be in our industry and to serve our customers. Have a wonderful day!

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